You are shopping in a secure environment. So you can order on-line with confidence. You can also print out your shopping cart page and Call your order in to 847-710-5734 Fax your order in to 847-746-3196 Mail your order to: The Border Collie Shop 141 Thompson Ave. Winthrop Harbor, IL 60096 Please include a valid e-mail for confirmation of receipt. Put the word order in the subject line. |
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Orders with an Illinois billing address will be taxed at a 7.0% sales tax rate. |
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We accept all major credit cards through Paypal, Money Orders, Cashiers Checks and personal checks. Items ordered by personal check will be held for shipment until the check clears. |
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Shipping rates are based on total amount ordered and delivery to one address. Delivery to more than one address is based on total price of items going to each address and shipping charges to each. Items ordered together may ship out of different warehouses. Your order may not arrive in the same box or on the same day. Shipping will be via the best method for that order. Orders will be filled the same day they are received. Most orders will ship within days and should arrive within a week. Some items may take longer depending on where it is shipping from & where it will be going. Special orders can take weeks before they ship. Express shipping is available for an extra fee. Basic Shipping Rates within the Continental US Order Total Shipping Cost $0-$20.00 $5.50 $20.01-$40.00 $6.50 $40.01-$60.00 $7.50 $60.01-$80.00 $9.50 $80.01-$100.00 $11.50 $100.01-$150.00 $14.50 $150.01-$200.00 $17.50 $200.01-$250.00 $20.50 Over $250.01 FREE |
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We want you to be happy and we know you will love your purchase! If for any reason you are not completely satisfied with your order, please contact us at TheBorderCollieShop@comcast.net within 30 days of receipt for return instructions. Put the word return in the subject line. Items must be returned in original condition. Shipping charges are non-refundable. Personalized and custom orders are not returnable. If you receive any item damaged or broken, contact us immediately. Keep the original packing materials and box with the item, so that we can bring it to the shipper's attention. We will replace the item as soon as possible. Ship returns to The Border Collie Shop 141 Thompson Ave. Winthrop Harbor, IL 60096 |
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Would you like to send that special border collie person a gift? Many of our selections are available for gift wrap service. Item(s) will be boxed and wrapped in border collie gift wrap or a generic dog wrap. We can also make a gift basket using a pawprint gift box basket. A border collie gift card with your personal message will be attached. Items can be combined in one gift if possible. Price per gift is only $4.95. EMail us for instructions. Please allow extra time for delivery when choosing gift wrapping. Don't know what to give that special border collie person? Give them a TheBorderCollieShop.com gift certificate and they can pick their favorite item. |
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Not all of our products are currently available for international delivery. Please contact us prior to ordering to see if it is available and cost of shipping. IMPORTANT! There is no longer ground shipping available through the USPS. All items are shipped via air. The option for lower cost shipping is no longer available. However all items arrive much faster now. |
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Your privacy is of utmost concern to us. We do not share your personal information with any company or individual. |
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We are here to serve you. Your feedback is very important to us. Please send your comments or suggestions to TheBorderCollieShop@comcast.net Please put feedback in the subject line. |
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Although we try to make sure that all items are available for delivery, there may be times when an item is out of stock or backordered. You will be notified if this is the case and given the chance to cancel your order. Please understand also that we are in the beginning stages of our webstore and may experience some "growing" pains. Please bear with us as we work out the "kinks". |
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